Modify Existing User Access

modify existing user access

Complete the steps below.


1)  Log into Service Now. 

You will first be asked to authenticate your UNI and password. After authentication, the Merchant Account Request page will appear as below.



2) Read the guidelines at the top of the page carefully. Then begin completing the form under the "Contact Information" section.

3) From the drop-down menu under "Type of Request," choose "User Maintenance."



4) In the list of checkboxes under "General Information," choose "Modify Existing User Access."



5)  Complete the rest of the request form.

6)  When you are finished, click the blue "Order Now" button at the bottom of the page:



7) Find out what you can expect next in the request process.