Check Pick-Up Special Handling Requests

Check Pick-Up special requests should only be used in exceptional circumstances and must be approved by a designated Senior Business Officer (see list below), and then reviewed by Accounts Payable.  Note: Call for pick up should not be used for vendor checks. Any vendor check with a pick up request will require validation by vendor.


Allowable Reasons to Request Check Pick-Up 

  • Urgent payment 
  • Payment that must be hand delivered
  • Payment requiring a one-time enclosure document process (note:  vendors that categorically require enclosure documents should be set up for Enclosure Document Check Handling.
  • Payments to New York City, New York State, U.S. Government Agencies


Steps to Request Check Pick-Up

  1. Department determines there is an exceptional circumstance that warrants the check to be picked- up
  2. Fill out Check Pick-Up Request Form  (See Job Aid for detailed instructions)
  3. University Senior Business Officer (SBO) reviews fully filled out Check Pick-Up Request Form then signs if deemed appropriate
  4. Department creates an Incident in ServiceNow, attaches signed Check Pick-Up Request Form
  5. Request is evaluated by AP and responded to within 24 hours (Approval/Denial provided to department with cc: to SBO)
  6. Department verifies appropriate handling code is entered on payment tab of ARC voucher prior to submitting for approvals. Note: Marking handling code alone will not make a check available for pick up
  7. Department sends individual to designated check pick-up location (see below) to sign for and retrieve check (ID required).  Note: Individuals involved in processing or approving voucher are not permitted to pick up the check - ID required.


Studebaker Check Pick-Up Hours

Monday - Friday 3:00 - 4:30 PM
Studebaker Building, 622 W 132nd Street
3rd Floor Reception - Check Window

CUMC Check Pick-UP Hours

Monday, Wednesday, Friday 2:00 - 4:00 PM

P&S Building, Room 2-460


* Hours may be adjusted during holidays or weather-related school closures. Call the Finance Service Desk for info.  


Check Pick-Up Process Job Aid

Check Pick-up Request Form

List of approved University Business Officers