Open an Online / Website Account (Card Not Present)

Open an online / website / over the internet account (card not present)

Complete the steps below.


1)  Complete all of the following forms and have them ready to upload as attachments in Service Now:

Merchant Security Review

Elavon New Merchant Request


Global Payments New Merchant Request

Departmental Process & Procedures for Reconciliation

PCI Training Certficates (for each departmental role)

2)  Log into Service Now. 

You will first be asked to authenticate your UNI and password. After authentication, the Merchant Account Request page will appear as below.



3) Read the guidelines at the top of the page carefully. Then begin completing the form under the "Contact Information" section.

4) From the drop-down menu under "Type of Request," choose "Open New Merchant Account."



5) In the list of checkboxes under "General Information," choose "Online/Website Over the Internet (Card-Not-Present)."



6)  Complete the rest of the request form.

7)  When you are finished, click the blue "Order Now" button at the bottom of the page:



8) Find out what you can expect next in the request process.