Many of you have shared with us requests for various modifications related to both ARC and PAC. In addition to these modification requests, we also have some system fixes that we need to address. Based on the feedback you have shared to date, we have created a report of the current list of customer-facing change requests (fixes and modifications) for you to view. The list of ARC and PAC change requests can be accessed from both the ARC Portal and the Finance Gateway.
As always, if you have questions or are experiencing any issues with ARC, please contact the Finance Service Center. You can log an incident or request a service by using a self-service web form, or you can contact the Service Center by phone: 212-854-2122 Monday-Friday, 9:00 am – 5:00 pm.